Chapters
Annual Report 2019

Non-financial and diversity information

Requirements EU Directive

Subtopic

Chapter/section reference

A brief description of the business model

Business environment

Business and strategy: The environment in which we operate, p. 13

Organization and structure

Governance and compliance: Structure and responsibilities, p. 78-79

Our market

Business and strategy: The environment in which we operate, p. 13
Our progress in 2019: Our financial performance, 4.4 Segment performance, p. 68-73

Strategy and objectives

Business and strategy: Our business strategy, p. 17-18

Long-term market drivers

Business and strategy: The environment in which we operate, p. 13

Relevant social and personnel topics

A description of the policies pursued

Our progress in 2019: Our people, p. 25-29

The outcome of these policies

Our progress in 2019: Our people, p. 25-29
Our progress in 2019: Our Product Value Chain, 2.2 Strategic sourcing and procurement, p. 34-35

Principle risks in own operations and within the value chain

Corporate Governance: Risk Management, p. 90-94

How risks are managed

Corporate Governance: Risk Management, p. 90-94

Non-financial key performance indicators

Our progress in 2019: Our people, p. 25-29
Our progress in 2019: Our Product Value Chain, 2.2 Strategic sourcing and procurement, p. 34-35
Other information: Connectivity table, p. 199

Relevant environmental topics

A description of the policies pursued

Our progress in 2019: Our Product Value Chain, 2.4 Manufacturing and dedicated production lines, p. 40-41
Our progress in 2019: Our Product Value Chain, 2.5 Effective transportation, p. 44-45
Our progress in 2019: Our presence, 3.1 Our many customer touchpoints, p. 37

The outcome of these policies

Our progress in 2019: Our Product Value Chain, 2.4 Manufacturing and dedicated production lines, p. 40-41
Our progress in 2019: Our Product Value Chain, 2.5 Effective transportation, p.44-45
Our progress in 2019: Our presence, 3.1 Our many customer touchpoints, p. 37

Principle risks in own operations and within the value chain

Corporate Governance: Risk Management, p. 90-94

How risks are managed

Corporate Governance: Risk Management, p. 90-94

Non-financial key performance indicators

Our progress in 2019: Our Product Value Chain, 2.4 Manufacturing and dedicated production lines, p. 40-41
Our progress in 2019: Our Product Value Chain, 2.5 Effective transportation, p. 44-45
Our progress in 2019: Our presence, 3.1 Our many customer touchpoints, p. 37
Our progress in 2019: Our Product Value Chain, Our CO2 impact, at-a-glance, p. 46
Other information: Connectivity table, p. 199

Relevant human rights topics

A description of the policies pursued

Our progress in 2019: Our people, 1.3 Our inclusive, diverse and ethical work environment, p. 27-29
Our progress in 2019: Our Product Value Chain, 2.2 Strategic sourcing and procurement, p. 34-35

The outcome of these policies

Our progress in 2019: Our people, 1.3 Our inclusive, diverse and ethical work environment, p. 27-29
Our progress in 2019: Our Product Value Chain, 2.2 Strategic sourcing and procurement, p. 34-35

Principle risks in own operations and within the value chain

Corporate Governance: Risk Management, p. 90-94

How risks are managed

Corporate Governance: Risk Management, p. 90-94

Non-financial key performance indicators

Our progress in 2019: Our people, 1.3 Our inclusive, diverse and ethical work environment, p. 27-29
Our progress in 2019: Our Product Value Chain, 2.2 Strategic sourcing and procurement, p. 34-35
Other information: Connectivity table, p. 199

Addressing anti-corruption and bribery

A description of the policies pursued

Our progress in 2019: Our Product Value Chain, 2.2 Strategic sourcing and procurement, p. 34-35
Our progress in 2019: Our presence, 3.4 We are a responsible corporate citizen, p. 54-58

The outcome of these policies

Our progress in 2019: Our Product Value Chain, 2.2 Strategic sourcing and procurement, p. 34-35
Our progress in 2019: Our presence, 3.4 We are a responsible corporate citizen, p. 54-58

Principle risks in own operations and within the value chain

Corporate Governance: Risk Management, p. 90-94

How risks are managed

Corporate Governance: Risk Management, p. 90-94

Non-financial key performance indicators

Our progress in 2019: Our Product Value Chain, 2.2 Strategic sourcing and procurement, p. 34-35
Our progress in 2019: Our presence, 3.4 We are a responsible corporate citizen, p. 54-58
Other information: Connectivity table, p. 199

Addressing board diversity

A description of the policies pursued

Our progress in 2019: Our people, 1.3 Our inclusive, diverse and ethical work environment, p. 27-29
Corporate Governance: Our Supervisory Board’s report, p. 76-77

Diversity objectives

Our progress in 2019: Our people, 1.3 Our inclusive, diverse and ethical work environment, p. 27-29
Corporate Governance: Our Supervisory Board's report, p. 76-77

Implementation of policy

Our progress in 2019: Our people, 1.3 Our inclusive, diverse and ethical work environment, p. 27-29
Corporate Governance: Our Supervisory Board's report, p. 76-77

Results of the diversity policy

Our progress in 2019: Our people, 1.3 Our inclusive, diverse and ethical work environment, p. 27-29
Corporate Governance: Our Supervisory Board's report, p. 76-77