Annual Report 2019

Risk culture

GrandVision’s risk management is supported by our risk culture and enhanced by our values and policies. We continue to increase risk awareness through communication and training. Employees at all levels of the organization are expected to be aware of our business principles, which shape how we operate and conduct ourselves. GrandVision’s risk culture is:

  • Disciplined: As a leading retailer with more than 7,400 store locations around the world, discipline, standard operating procedures, policies and a low level of deviation tolerance are inherent to our company’s culture.
  • Entrepreneurial: GrandVision keeps driving growth to serve more and more customers around the world. We take calculated business risks that continue to evolve our business model.
  • Pragmatic: GrandVision avoids bureaucracy and perfectionism and instead, is driven by effectiveness and cost consciousness.