Annual Report 2019

Aligning our impact with the UN Sustainable Development Goals

Building a sustainable future is a common goal that needs to be embraced by individuals, governments and corporates alike to be successful. As an industry leader, we understand our role and responsibility to contribute to this task. This means aligning our strategies and vision with several of the UN's Sustainable Development Goals (SDGs) and targets.

We have analyzed all 17 SDGs and relevant 169 subtargets and KPIs in relation to our business model and core activities. These include strategic sourcing and procurement, manufacturing and global retail operations. In accordance with our long-term value creation ambitions and our core optical retail activities, we identified the greatest potential to make a positive impact through SDG 3 (good health and well-being) and SDG 8 (decent work and economic growth). As a retailer and a manufacturer, we recognize the greatest potential for mitigating negative impact at scale in SDGs 7 (clean and affordable energy) and 12 (responsible consumption and production).

The table and text below explain how we contribute to SDG realization. Additionally, in our Transparency Appendix you can find a connectivity table that links these goals to our business and CSR integration targets and KPIs. We highlight our performance and progress to promote transparency for internal and external stakeholders.

SDG 3: Ensure healthy lives and promote well-being for all at all ages (subtargets 3.8., 3C, 3.6)

We directly improve access to high-quality and affordable eye care by operating a physical optical store network of 7,400+ stores, supported by a strong omnichannel and e-commerce presence, and 39K+ employees, including highly qualified eye care specialists. In addition, our apprenticeship programs attract and train young eye care professionals in developing countries. Last but not least, we raise awareness for good vision on the road through driver safety programs and donate free eye care and eyewear to those who cannot afford it.

SDG 8: Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all (subtargets 8.2, 8.6 and 8.8)

Following our People & Culture strategy, we create high-quality, permanent and fairly-paid employment opportunities within our organization and throughout our supply chain, which contributes to the sustainable growth of local economies and labor markets. Read section 1.3 'Our inclusive, diverse and ethical work environment' for more information. We are a strong supporter of our diverse work force and believe in equal opportunities for all. This infuses all people-related operations and it is supported by our Anti-Discrimination and Equality Policy, our Human Rights policy, and Diversity Policy for our Supervisory and Management Boards.

We take responsibility to reduce potential negative effects by integrating international anti-corruption, social and environmental business standards into our own, as well as our suppliers’ purchasing processes, which is reflected in our Code of Conduct.

Last but not least, we pursue a transparent and responsible tax strategy and pay all applicable taxes, which contributes to the economic growth of the countries in which we operate.

SDG 7: Ensure access to affordable, reliable, sustainable and modern energy for all (subtargets 7.2 and 7.3)

As a retailer with a global footprint, we consume energy on a large scale. Because of this, we have the ambition to reduce our energy consumption and have set targets to improve our operational energy efficiency.

SDG 12: Ensure sustainable consumption and production patterns (subtarget 12.5)

As an optical product manufacturer, we take responsibility to reduce the carbon footprint of our manufacturing and transportation processes, as well as our Regional Fulfilment Hubs and store network. In addition, we try to reduce waste streams by making more efficient use of energy, packaging and materials, and better manage products' 'end-of-life,' for example through second life programs.